Responsible Gaming

Gaming Should Be Entertainment

At True Fortune Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Gambling carries inherent risks, and it's important to understand that the house always has a mathematical advantage. Please gamble responsibly and only with money you can afford to lose.

Age Verification

In the United Kingdom, you must be at least 18 years of age to participate in gambling activities. True Fortune Casino is committed to preventing underage gambling. All players must verify their age during account registration.

If you are under 18, please do not attempt to register or gamble on this site. We conduct age verification checks and reserve the right to suspend accounts that breach our terms.

Warning Signs of Problem Gambling

Please be aware of these warning signs that may indicate a gambling problem:

• Spending more money or time gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding your gambling activities from family or friends
• Experiencing mood swings related to gambling wins and losses
• Neglecting work, education, relationships, or hobbies due to gambling
• Using gambling as a way to escape stress, anxiety, or personal problems
• Borrowing money or incurring debt to fund gambling
• Feeling anxious or irritable when unable to gamble
• Failed attempts to reduce or stop gambling
• Lying to others about the extent of your gambling

If you recognise any of these signs, please reach out for support immediately.

Self-Help Tools & Controls

True Fortune Casino provides several tools to help you maintain control of your gambling:

Deposit Limits

Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly). This helps you stay within your budget.

Loss Limits

Set a maximum amount of losses you're willing to accept during a session or time period.

Reality Checks

Enable pop-up reminders at regular intervals during your gaming session to help you stay aware of how long you've been playing.

Session Time Limits

Set the maximum duration for a gaming session. Your account will be temporarily locked when the limit is reached.

Self-Exclusion

If you feel you cannot control your gambling, you can request to self-exclude from True Fortune Casino. This will prevent you from accessing your account for a period of your choice (minimum 6 months).

To activate any of these tools, please visit your account settings or contact our customer support team.

Support Organisations

If you're struggling with gambling, professional support is available. Please reach out to one of these trusted organisations:

United Kingdom

• GamCare — Free, confidential support and counselling for gambling problems
  www.gamcare.org.uk
  Helpline: 0808 8020 133 (free, 24 hours a day)
• GamStop — The National Self-Exclusion Scheme for online gambling in Great Britain
  www.gamstop.co.uk
  Self-exclude from all UK-licensed online gambling operators
• National Problem Gambling Clinic — NHS-funded specialist treatment service
  Contact through your GP or local mental health services

International Support

• Australia — Gambling Help Online
  www.gamblinghelponline.org.au
• Canada — Responsible Gambling Council
  www.responsiblegambling.org
• United States — National Council on Problem Gambling
  www.ncpgambling.org
  Helpline: 1-800-522-4700 (confidential, 24/7)
• Germany — Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

Need Help?

If you believe you have a problem with gambling, please seek help today. There is no shame in asking for support—many people experience gambling difficulties, and professional help can make a real difference.

Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk to speak to a counsellor immediately.

You can also use GamStop at www.gamstop.co.uk to self-exclude from all UK-licensed online gambling sites.

Contact True Fortune Casino

If you have concerns about your gambling or need to access responsible gaming tools, our customer support team is here to help:

Email: [email protected]

Website: www.artisans-online.co.uk